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Online Privacy Policy

Effective Date: January 1, 2024

Shah Eye Center (“we,” “our,” or “us”) is committed to protecting the privacy of our patients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information. It applies to individuals who access our website (shaheyecenter.com) and any associated online services provided by Shah Eye Center within the State of Texas.

By using our website or services, you agree to the practices described in this Privacy Policy.

  1. Information Collection, Use, and Sharing

a. Information We Collect

We may collect, store, and use the following types of personal information:
• Contact Information: Name, email address, phone number, and physical address.
• Medical Information: Health and vision details, such as eye prescription information.
• Payment Information: Billing address and payment details (processed securely by third-party payment processors).
• Website Usage Information: Including IP address, browser type and version, referral source, length of visit, and pages viewed.
• Communications: Messages or feedback submitted via our website or during appointments.
• Transactional Data: Information about transactions carried out on or through the website.

We are the sole owners of the information collected on this website and use it to:
• Respond to inquiries and manage appointments;
• Process payments and provide billing details;
• Communicate updates about services, policies, or scheduling;
• Provide reminders and updates for vision-related care;
• Improve website functionality and user experience.

b. Sharing Information

We may share your personal information with:
• Service Providers: For services such as payment processing, shipping, or website management.
• Legal Authorities: If required by law, in connection with legal proceedings, or to protect our legal rights.
• Partners: If necessary to fulfill a specific service (e.g., order fulfillment).
We do not sell personal information to third parties.

  1. Cookies and Tracking Technologies

Our website uses cookies to:
• Enhance site functionality;
• Analyze visitor behavior for site improvements;
• Support security measures.

Types of Cookies We Use:
• Essential Cookies: Necessary for website operation.
• Performance Cookies: Track user behavior for site optimization.

You can control cookies through your browser settings. For more information, visit www.allaboutcookies.org.

We do not honor “Do Not Track” (DNT) browser settings at this time.

  1. Security

We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. Personal information is stored on secure, password- and firewall-protected servers. Only authorized employees with specific job-related needs have access to your information.

  1. Your Access to and Control Over Information

You may opt out of future communications from us at any time. To do so, contact us via the email address or phone number provided below. You can:
• Request to see what data we have about you;
• Correct or update any data;
• Request the deletion of your personal data;
• Express concerns about the use of your data.

  1. Orders and Transactions

If you place an order through our website, we will collect the necessary information to process and fulfill your request, including contact and payment details. This information is used solely for billing and order fulfillment purposes.

  1. Surveys, Contests, and Promotions

Occasionally, we may request information for surveys, contests, or promotions. Participation is voluntary. Collected information may include:
• Contact Information: For notifying winners or delivering prizes.
• Demographic Information: For analyzing participation trends.
Survey data is used to improve our services and website.

  1. SMS Communication Consent

By providing your phone number, you consent to receive SMS messages about Shah Eye Center’s products, services, and promotions. You may opt out at any time by replying “STOP” to any message or contacting us directly. Your information will not be shared with third parties for SMS communications.

  1. Disclosures

We may disclose your personal information:
• To employees, officers, agents, suppliers, or subcontractors, as necessary to provide services;
• To comply with legal obligations or respond to valid legal processes;
• In connection with a potential sale or transfer of business assets.

  1. Links to Other Websites

Our website may contain links to third-party websites. Shah Eye Center is not responsible for the content or privacy practices of these external sites. We encourage you to read the privacy policies of any linked sites you visit.

  1. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental or guardian consent. If we become aware of such information, we will delete it promptly.

  1. Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page with the effective date.

  1. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

Shah Eye Center
1506 E. Griffin Parkway
Mission, TX 78572
Website: shaheyecenter.com
Phone: (956) 583-0202

Cookie Policy

By using our website, you consent to the use of cookies as outlined in this policy. Cookies are small files stored on your device that help us improve your access to the site and identify repeat visitors. Some cookies may be used by third-party services, such as analytics providers.

Managing Cookies:
You can adjust cookie preferences through browser settings. Blocking cookies may impact your website experience.

This updated Privacy Policy reflects Shah Eye Center’s dedication to transparency, data security, and customer trust.